We provide shipping insurance for all goods, although this part is optional. The cost varies depending on the type of furniture. Customers can choose to add this insurance at the time of purchase to ensure extra protection for their goods during transit. If any damage occurs to the goods during transportation, compensation will be provided according to the specific terms outlined in the insurance contract.

If product defects are found to originate from our negligence or occur during the loading process, we will take full responsibility. Resolution options: In such cases, affected customers have two main solutions to choose from:

To extend the lifespan of your furniture, we provide detailed maintenance guidelines. These include cleaning and maintenance recommendations, as well as specialized care instructions for different materials. We encourage our customers to follow our guidelines for regular upkeep to ensure that the furniture remains in optimal condition.

We strictly adhere to all international trade laws and regulations to ensure that our business operations are conducted within legal bounds. We have a dedicated team responsible for monitoring and implementing compliance with legal requirements in various countries, ensuring adherence to local laws and regulations.